All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Insight bulletins

Insight Bulletin – May 2023

31/05/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout May 2023, focusing specifically on what we’ve been hearing in relation to three of our new priorities:
– Social Care
– Mental Health
– Access to Primary Care

Our Insight Bulletin also provides key information about our recent and future engagement sessions.

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Access to primary care Insight bulletins Mental health Social care

Monthly Insight Bulletin – March 2023

23/03/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout March 2023 and provides key information about our recent and future engagement sessions.

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Insight bulletins Involvement of people Mental health

Monthly Insight Bulletin – January 2023

27/01/2023

Our latest Insight bulletin summarises key themes we’ve heard throughout January 2023, including praise and thanks, barriers to GP access, the impact of not communicating with compassion and the impact of wider determinants of health . We also provide key information about our recent and future engagement sessions.

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Insight bulletins Involvement of people Mental health

Monthly Insight Bulletin – December 2022

19/12/2022

We’ve heard nearly 3,000 experiences of health and social care from the people of Surrey in the past year: we hear the good and the not so good, and share these experiences to make sure people’s voices are heard. In our December insight, and at the beginning of a challenging winter we want to celebrate the good work of so many people providing health and social care in Surrey, and pass on the positive feedback and thanks of local residents to everyone involved in their care.

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Insight bulletins

Monthly Insight Bulletin – November 2022

06/12/2022

Our latest Insight bulletin summarises key themes we’ve heard throughout November 2022, including praise and thanks, an update regarding dentistry, wait-time management and learning from grassroot providers. We also provide key information about our recent and future engagement sessions.

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Access to primary care Insight bulletins

Monthly Insight Bulletin – October 2022

28/10/2022

Our latest Insight bulletin summarises key themes we’ve heard throughout October 2022, including communication, hospital pharmacies and the unexpected costs of health care.

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Insight bulletins

Monthly Insight Bulletin – September 2022

12/10/2022

Our latest Insight bulletin summarises key themes we’ve heard throughout September 2022, including health inequalities and GP access, urgent and emergency care, and mental ill-health.

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Access to primary care Insight bulletins

Monthly Insight Bulletin – August 2022

01/09/2022

Our latest Insight bulletin summarises key themes we’ve heard throughout August 2022, including cost of living concerns and ongoing difficulties accessing GPs.

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Access to primary care Insight bulletins

Monthly Insight Bulletin – July 2022

02/08/2022

Our latest Insight bulletin, this month focusing on what local people have shared with us about GP Practices.

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Access to primary care Insight bulletins

Monthly Insight Bulletin – June 2022

12/07/2022

One of the statutory duties of Healthwatch is to obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.

This briefing summarises key themes we’ve heard throughout June 2022.

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Insight bulletins