Hospital Discharge: Checklist now available 

Patients, their families and carers can now access our 'discharge checklist' which can be used by everyone involved in someone's care to ask questions and get information to help them feel safe when leaving hospital.

The checklist was developed following the findings of our recent report 'Its difficult to know what to ask' which looked in detail at people's experiences of leaving hospital and found that a lack of clear communication was causing worry and anxiety for patients, their carers and families when planning to leave hospital.

A copy of the checklist is available to download here. You can also contact us if you would like us to send you a hard copy.

A video about the report can be seen below. To read the full report please visit our project report page.


Survey on inpatient and community mental health services now closed

Over the last couple of months, we have been asking  working aged adults in Surrey (and/or families/carers) about their recent experience of accessing community and/or inpatient mental health services.

Thank you to everyone who came along to our drop-in sessions or took part in our online survey (which closed on Friday 23rd March). We greatly appreciate your feedback. We are now analysing the feedback and plan to report back later in the Spring.

Everyone who took part has been placed into a draw to win one of five £20 vouchers as a thank you for their time. Winners will be notified shortly.


Keep yourself well this winter

Do you want some advice on how to look after yourself this winter? Or where you can go if you need information and advice?

We have a few key messages this winter, along with a list of services available throughout the winter period along with relevant links and contact details.

To find out more about keeping yourself well this winter, please click here.


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24th May

Healthwatch Surrey is calling on care homes to improve experiences of mealtimes by providing real choice and better opportunities for residents and families to give feedback, after it found that some residents were reluctant to…

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24th April

From 8am on Monday 9 April 2018, a designated telephone advice and triage line will be available for pregnant women to access advice and support from a midwife 24 hours day, 7 days a week….

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