All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

The value of listening – Our annual report 2023 – 2024

09/07/2024

Through 2023 – 2024, 1632 Surrey residents shared their experiences about health and social care with us and 824 Surrey residents sought advice and support from our Helpdesk and Independent Health Complaints Advocacy (IHCA) service.

Our 2023 – 2024 annual report ‘The value of listening’ highlights our impact throughout the year supported by our volunteers, and how we have worked with others to make a difference.

Access to primary care Information and advice Involvement of people Mental health Performance reports

Pharmacy closures: Impact on Surrey residents – What we’re hearing about pharmacy provision (summary)

24/05/2024

A summary regarding what we’re hearing about pharmacy closures and the impact on local residents in 3 areas of Surrey.

429 people completed our survey, either online or via a paper copy, or spoke to us directly.

Access to primary care

What we’re hearing about pharmacy provision in Thames Ditton

24/05/2024

Results and recommendations following our survey regarding pharmacy closures in local areas and their impact on local residents.

Access to primary care

What we’re hearing about pharmacy provision in Guildford and Waverley

24/05/2024

Results and recommendations following our survey regarding pharmacy closures in Cranleigh and Burpham and Merrow areas and their impact on local residents.

Access to primary care

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