All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

Insight bulletin – February 2024


Our latest Insight bulletin highlights the key themes we’ve heard throughout Febraury 2024 as well as providing information about how we share our insight and our future engagement sessions.

Accessing primary care Insight bulletins Mental health

Quarterly impact report – Quarter 3 (October – December 2023)


This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

Accessing primary care Information and advice Involvement of people Mental health Performance reports Social care

What we’re hearing about GP practice websites – January 2024


This report analyses the feedback we have received from across Surrey – via our Helpdesk or website or from our community engagements – relating to the online journey into general practice. We have been particularly interested in the usability and accessibility of GP practice websites and to what extent this is in line with the guidance produced by NHS England in their Delivery Plan for Recovering Access to Primary Care.

Accessing primary care

What we’re hearing about East Surrey Hospital – December 2023


Our report following our engagement session at East Surrey Hospital, highlighting what we heard from patients, families and carers.

Involvement of people

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