All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Information and advice

The value of listening – Our annual report 2023 – 2024

09/07/2024

Through 2023 – 2024, 1632 Surrey residents shared their experiences about health and social care with us and 824 Surrey residents sought advice and support from our Helpdesk and Independent Health Complaints Advocacy (IHCA) service.

Our 2023 – 2024 annual report ‘The value of listening’ highlights our impact throughout the year supported by our volunteers, and how we have worked with others to make a difference.

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Access to primary care Information and advice Involvement of people Mental health Performance reports

Quarterly impact report – Quarter 4 (January to March 2024)

30/04/2024

This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024).  Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Quarterly impact report – Quarter 3 (October – December 2023)

06/02/2024

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

What we’re hearing about Guildford & Waverley – November 2023

13/12/2023

This report has been designed to share with the Guildford and Waverley Alliance to highlight what local people are talking to Healthwatch Surrey about.

 

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Information and advice Mental health

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – September 2023

05/10/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

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Access to primary care Information and advice Insight bulletins Involvement of people Mental health Social care

Second Vaccinations – What do people want to know before their second Covid vaccination?

27/03/2021

Between 18th February and 14th March we ran a short survey, hosted on SurveyMonkey and publicised through our social media platforms.  71 people responded with 100% questionnaire completion rate. This report explains the outcome of this survey.

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Information and advice