All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Accessing primary care

Insight bulletin – March 2024

11/03/2024

Our latest Insight bulletin highlights the key themes we’ve heard throughout March 2024 as well as providing information about how we share our insight and our future engagement sessions. This month we also highlight 2 surveys that we are currently running to gauge local people’s views.

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Accessing primary care Insight bulletins Social care

Insight bulletin – February 2024

14/02/2024

Our latest Insight bulletin highlights the key themes we’ve heard throughout Febraury 2024 as well as providing information about how we share our insight and our future engagement sessions.

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Accessing primary care Insight bulletins Mental health

Quarterly impact report – Quarter 3 (October – December 2023)

06/02/2024

This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.

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Accessing primary care Information and advice Involvement of people Mental health Performance reports Social care

What we’re hearing about GP practice websites – January 2024

26/01/2024

This report analyses the feedback we have received from across Surrey – via our Helpdesk or website or from our community engagements – relating to the online journey into general practice. We have been particularly interested in the usability and accessibility of GP practice websites and to what extent this is in line with the guidance produced by NHS England in their Delivery Plan for Recovering Access to Primary Care.

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Accessing primary care

Insight bulletin – January 2024

11/01/2024

Our latest Insight bulletin references a King’s Fund article, highlighting the importance of listening to people’s experiences. It also highlights the key themes we’ve heard throughout January 2024 as well as providing information about how we share our insight and our future engagement sessions.

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Accessing primary care Insight bulletins Involvement of people

Insight bulletin – Themes of 2023 – December 2023

12/12/2023

Our last Insight bulletin of 2023 highlights the key themes we have been hearing throughout the year.

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Accessing primary care Insight bulletins Involvement of people

Quarterly Impact report – Quarter 2 (July – September 2023)

03/11/2023

This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .

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Accessing primary care Information and advice Involvement of people Mental health Performance reports Social care

Insight bulletin – October 2023

03/11/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

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Accessing primary care Insight bulletins Involvement of people Mental health Social care

What we’re hearing about primary care Surrey Heath – August 2023

13/10/2023

This report highlights the themes and experiences related to primary care services in Surrey Heath and includes quotes to provide context on the themes.

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Accessing primary care

Insight bulletin – September 2023

05/10/2023

Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.

By
Accessing primary care Information and advice Insight bulletins Involvement of people Mental health Social care

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