This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024). Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.
30/04/2024
Access to primary care
Information and advice
Involvement of people
Mental health
Performance reports
Social care
This report highlights our impact throughout the second quarter of 2023-24.
This quarter:
130 people have been supported through our Helpdesk
1116 people supported by our Independent Health Complaints Advocacy Service
419 hours have been provided by our volunteers.
Our updates include:
- Our impact through supporting people on our Helpdesk, community engagements and throught the Independent Health Complaints Advocacy Service.
- Working alongside volunteers to co-produce information for people about accessing GP practices.
- Influencing national approaches to dementia services.
- Working with hospitals to improve opportunities for patients and their families to have their voices heard during their care.
- Amplifying VCSE voice to tackle health inequalities.
| Quarterly impact report - Quarter 4 (January - March 2024) (pdf) | Download File (pdf 298.57 KB) |
| Quarterly impact report - Quarter 4 (January - March 2024) (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.72 MB) |