Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Access to primary care
Insight bulletin – September 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.
What we’re hearing about primary care Surrey Heartlands – September 2023
This report highlights the themes and experiences related to primary care services in Surrey Heartlands and includes quotes to provide context on the themes.
Insight bulletin – August 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout August 2023:
- Praise and thanks
- Paying for services
- Community Cash Fund 2023 – Supporting those aged 16 to 24
- Communicating information
- Medication issues
Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.
Insight bulletin – July 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:
- Praise and thanks
- Breastfeeding week 2023
- Support needs in the community
- Response to emergencies
- Access to GP surgeries
- Community pharmacy.
Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.
Quarterly Impact report – Quarter 1 (April – June 2023)
This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.
Insight Bulletin – June 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout June 2023:
- Praise and thanks
- Family support
- Access to primary care
- Community pharmacy
- Experiences of mental health crisis
- Support for carers.
Our Insight Bulletin also provides key information about where we share our insight and our future engagement sessions.
Insight Bulletin – May 2023
Our latest Insight bulletin summarises key themes we’ve heard throughout May 2023, focusing specifically on what we’ve been hearing in relation to three of our new priorities:
– Social Care
– Mental Health
– Access to Primary Care
Our Insight Bulletin also provides key information about our recent and future engagement sessions.
Monthly Insight Bulletin – November 2022
Our latest Insight bulletin summarises key themes we’ve heard throughout November 2022, including praise and thanks, an update regarding dentistry, wait-time management and learning from grassroot providers. We also provide key information about our recent and future engagement sessions.
Monthly Insight Bulletin – September 2022
Our latest Insight bulletin summarises key themes we’ve heard throughout September 2022, including health inequalities and GP access, urgent and emergency care, and mental ill-health.
Monthly Insight Bulletin – August 2022
Our latest Insight bulletin summarises key themes we’ve heard throughout August 2022, including cost of living concerns and ongoing difficulties accessing GPs.
Categories
- Access to primary care 59
- Information and advice 14
- Information and signposting 1
- Insight bulletins 41
- Involvement of people 39
- Mental health 32
- Performance reports 25
- Place reports 10
- Social care 30