Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports > Social care
Quarterly impact report – Quarter 4 (January to March 2024)
This report highlights our major impacts throughout our fourth quarter of 2023/24 (January to March 2024). Our work has included empowering communities to access services online, co-producing advice leaflets to improve people’s knowledge of primary care services, sharing Surrey residents’ experiences of dementia services on a national stage and working in partnership to make services more inclusive through the Accessible Information Standard.
Insight bulletin – March 2024
Our latest Insight bulletin highlights the key themes we’ve heard throughout March 2024 as well as providing information about how we share our insight and our future engagement sessions. This month we also highlight 2 surveys that we are currently running to gauge local people’s views.
What we’re hearing about Surrey Heath – February 2024
This report provides insights into local people’s views on, and experiences with, health and social care services in Surrey Heath. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk.
Quarterly impact report – Quarter 3 (October – December 2023)
This report highlights our major impacts throughout the third quarter of 2023/24 (October to December 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities.
Insight bulletin – October 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout October 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.
Quarterly Impact report – Quarter 2 (July – September 2023)
This report highlights our major impacts throughout the second quarter of 2023/24 (July to September 2023). It focusses on our priority areas including information and signposting, access to primary care, mental health, social care, involvement of people and tackling health inequalities. .
Insight bulletin – September 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout September 2023 as well as providing details of our latest reports and information about how we gather our insight and our future engagement sessions.
Enter and View Programme – effectiveness of feedback mechanisms in care homes – Summer 2023
This report details our findings from Enter and View visits, paper questionnaires and an online survey relating to care homes in Surrey between May 2022 and June 2023.
Insight bulletin – July 2023
Our latest Insight bulletin summarises the key themes we’ve heard throughout July 2023:
- Praise and thanks
- Breastfeeding week 2023
- Support needs in the community
- Response to emergencies
- Access to GP surgeries
- Community pharmacy.
Our Insight Bulletin also provides key information about how we gather our insight and our future engagement sessions.
Quarterly Impact report – Quarter 1 (April – June 2023)
This report highlights our major impacts throughout the first quarter of 2023/24 (April to June 2023). It focusses on our 4 priority areas.
Categories
- Access to primary care 59
- Information and advice 14
- Information and signposting 1
- Insight bulletins 41
- Involvement of people 39
- Mental health 32
- Performance reports 25
- Place reports 10
- Social care 30