All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports > Access to primary care

Out of sight, out of mind: parents and carers understanding of sight tests for school aged children

24/07/2025

Through May and June we asked parents of school age children about whether their children had sight (eye) tests and if there were any barriers to having these tests. 87 people responded to our survey or spoke to us at community events.

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Access to primary care

In safe hands – Domestic abuse survivors experiences of general practice – July 2025

15/07/2025

Primary care is an important point of contact for people to ask for help when experiencing domestic abuse, but little was known about this experience.

The aim of this research project was to explore whether general practice is meeting the needs of people who are experiencing domestic abuse within Surrey, and what improvements could be made to better meet these needs.

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Access to primary care

Unlocking the power of people‑driven care: Healthwatch Surrey Annual report 2024 – 2025

27/06/2025

Our 2024 – 2025 annual report ‘Unlocking the power of people‑driven care’ highlights our impact throughout the year supported by our volunteers, with the lived experience of Surrey residents being the driver of our work.

Our short video also captures the key highlights.

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Access to primary care Information and advice Involvement of people Mental health Performance reports Social care

What we’re hearing about Surrey Downs – February 2025

11/06/2025

This report provides insights into local people’s views on, and experiences of health and social care services in Surrey Heath and Farnham. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between June 2024 and December 2024.

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Access to primary care Mental health Place reports

Insight bulletin – June 2025

10/06/2025

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our 4 current surveys relating to our priorty areas. Our upcoming engagements are also shared.

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Access to primary care Insight bulletins Mental health

What we’re hearing from the residents of Surrey Heath and Farnham – March 2025

28/05/2025

This report provides insights into local people’s views on, and experiences of health and social care services in Surrey Heath and Farnham.  It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between October 2024 and March 2025.

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Access to primary care Mental health Place reports

Insight bulletin – May 2025

13/05/2025

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our latest survey about financial concerns and their possible impact for people with long term health conditions. Our engagement schedule for this month is also shared.

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Access to primary care Information and advice Insight bulletins Mental health

Quarterly impact report – January to March 2025

02/05/2025

This report highlights our major impacts throughout our forth quarter of 2024/25 (January to March 2025). The report looks at our impact in relation to:

  • Information and signpost
  • Delivering our thematic priorities
  • Making a difference at system level
  • Involving people in health and social care.
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Access to primary care Information and advice Mental health Performance reports Social care

What we’re hearing about East Surrey – March 2025

11/04/2025

This report provides insights into local people’s views on, and experiences of, health and social care services in East Surrey. It is based on what people have told us at a series of engagement events during our East Surrey Spotlight month in January 2025.

In addition to speaking to people at these events, people have also shared their experiences of health and social care services through our Helpdesk, Independent Health Complaints Advocacy service, Giving Carers a Voice’ engagement, online Feedback Centre and postal submissions.

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Access to primary care Mental health Place reports

What we’re hearing about The Molebridge Practice – March 2025

09/04/2025

Healthwatch Surrey were made aware of service provision concerns amongst some patients at The Molebridge Practice following a change in ownership arrangements. Surrey Heartlands Integrated Care Board (ICB) were keen to know more about these concerns and to offer some reassurance to patients. They therefore commissioned Healthwatch Surrey to engage with local residents and to provide information and signposting related to the departure of Aspire Medical Health and new arrangements.

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Access to primary care

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