Reports Hub

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our latest news and opportunities to get involved.

This report highlights our major impacts throughout our first quarter of 2025/26 (April to June 2025). This quarter 989 people shared their experiences with us. Our work covered a wide range of health and social care, including children’s eye care, mental health in prisons, sexual health, domestic abuse and patient transport to and from hospitals. The report also highlights the support provided to individuals through our Helpdesk and Independent Health Complaints Advocacy Service.

Through May and June we asked parents of school age children about whether their children had sight (eye) tests and if there were any barriers to having these tests. 87 people responded to our survey or spoke to us at community events.

Primary care is an important point of contact for people to ask for help when experiencing domestic abuse, but little was known about this experience.

The aim of this research project was to explore whether general practice is meeting the needs of people who are experiencing domestic abuse within Surrey, and what improvements could be made to better meet these needs.

Our 2024 – 2025 annual report ‘Unlocking the power of people‑driven care’ highlights our impact throughout the year supported by our volunteers, with the lived experience of Surrey residents being the driver of our work.

Our short video also captures the key highlights.

This report provides insights into local people’s views on, and experiences of health and social care services in Surrey Heath and Farnham. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between June 2024 and December 2024.

This report provides insights into local people’s views on, and experiences of health and social care services in Surrey Heath and Farnham.  It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between October 2024 and March 2025.

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our latest survey about financial concerns and their possible impact for people with long term health conditions. Our engagement schedule for this month is also shared.

This report highlights our major impacts throughout our forth quarter of 2024/25 (January to March 2025). The report looks at our impact in relation to:

• Information and signpost
• Delivering our thematic priorities
• Making a difference at system level
• Involving people in health and social care.

This report provides insights into local people’s views on, and experiences of, health and social care services in East Surrey. It is based on what people have told us at a series of engagement events during our East Surrey Spotlight month in January 2025.

In addition to speaking to people at these events, people have also shared their experiences of health and social care services through our Helpdesk, Independent Health Complaints Advocacy service, Giving Carers a Voice’ engagement, online Feedback Centre and postal submissions.