Reports Hub

The purpose of our Enter and View visits are to listen to the views and experiences of residents, their carers and relatives and also staff.

Our report brings together what we heard during our visit and any recommendations that we have made. Prior to publishing, the service provider has 10 days to respond to the report, and these responses are then included within the report.

We are consistently hearing from people across Surrey who are struggling to access NHS dentistry and are finding that the advice on how to access treatment on NHS.uk is incorrect or not up to date.

This report highlights some of the stories we have heard in 2021.

One of the statutory duties of Healthwatch is to obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.

This briefing summarises key themes we’ve heard throughout November 2021.

Over 16,000 people in Surrey are living with dementia, and this number is expected to rise rapidly in coming years.

The report shines a light on how well people and their carers connect with the support and services designed to help them live well in the years after diagnosis, and how commissioners and providers can support the services that are of most value to the people of Surrey.