Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports
What we’re hearing about The Molebridge Practice – March 2025
Healthwatch Surrey were made aware of service provision concerns amongst some patients at The Molebridge Practice following a change in ownership arrangements. Surrey Heartlands Integrated Care Board (ICB) were keen to know more about these concerns and to offer some reassurance to patients. They therefore commissioned Healthwatch Surrey to engage with local residents and to provide information and signposting related to the departure of Aspire Medical Health and new arrangements.
What we’re hearing about Glenlyn Medical Centre – February 2025
In February 2024, we reported on a survey we ran with patients of Glenlyn Medical Centre. We conducted another survey in late 2024 to see if patients felt progress had been made in line with our recommendations. This report summarises what patients told us. We have been having ongoing discussions with Glenlyn Medical Centre and Surrey Heartlands ICB to discuss an action plan to address our recommendations, and in April 2025 received a response to our report and recommendations.
A strain on sight: waiting for NHS specialist eye care
Our one pager highlights findings from the Healthwatch England survey about eye care.
What we’re hearing about people with mental health needs in acute hospital trusts – February 2025
We have been supporting the Surrey and Borders Partnership NHS Foundation Trust by providing insights around the experience of those with mental health needs in Surrey’s acute hospitals.
Categories
- Access to primary care 58
- Information and advice 14
- Insight bulletins 40
- Involvement of people 39
- Mental health 30
- Performance reports 25
- Place reports 10
- Social care 30