Reports Hub
All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.
Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.
Latest Reports
Insight Bulletin – October 2021
One of the statutory duties of Healthwatch is to obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.
This briefing summarises key themes we’ve heard throughout October 2021.
Feedback on the Children’s Emotional Wellbeing and Mental Health Service – October 2021
We were invited to the Children, Families and Lifelong Learning Select Committee in October 2021, to feedback what we’d heard about children and young people’s needs regarding their emotional wellbeing and mental health, the barriers to this, and any feedback on the new emotional wellbeing and mental health service.
Influence and Impact Report – Quarter 2 (July – September 2021)
This report highlights our major influences and impacts during this quarter.
Review of remote consultation experiences and the drivers of frustration in GP access
The pandemic triggered a rapid switch to remote consultations and an increased use of online communications in health and social care. While this has worked well for some people and some services, there have also been frustrations, worries and difficulties for some in accessing care.
We reviewed over 200 stories about people’s experiences of remote consultations that were shared with us between June 2020 and March 2021.
Categories
- Access to primary care 58
- Information and advice 14
- Insight bulletins 40
- Involvement of people 39
- Mental health 30
- Performance reports 25
- Place reports 10
- Social care 30