Our Helpdesk

Our Helpdesk is here to provide information and signposting to local people about health and social care services.

Our Helpdesk can:

  • Signpost you to different health and social care services, as well as additional sources of support available across Surrey
  • Advise you on how to make a complaint about any NHS or social care service
  • Share your experiences of health and social services in Surrey with the relevant providers and commissioners.

Our Helpdesk is not able to do the following:

  • Provide clinical advice.
  • Contact services on someone’s behalf
  • Provide legal advice.

Our Helpdesk is available:

Monday – Thursday 9am – 5pm

Fridays 10am – 4:30pm

(excluding Bank Holidays).

Contact us form

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Other ways to contact us

Call: 0303 303 0023 (local rate) 

Text or WhatsApp: 07592 787533

Email: enquiries@healthwatchsurrey.co.uk

Post: Freepost RSYX-ETRE-CXBY
Healthwatch Surrey GF21,
Astolat,
Coniers Way,
Burpham,
Guildford, Surrey,
GU4 7HL.

You can also share your health and social care experiences with us by completing our online form.

Information about contacting us

Making a complaint: Find out about our complaints process

For information about how your personal data will be processed and stored please refer to our Privacy Statement.

Not a Surrey Resident?

Find your local Healthwatch here – Find your local Healthwatch | Healthwatch

Organisations and media/press enquiries

Please use our enquiries email enquiries@healthwatchsurrey.co.uk

Wanting to talk to us about new business opportunities?

If you are interested in working with us on a new community voice project, please email our Luminus team.

You can find out more about our Luminus work on our Luminus website.