Help making a complaint
Check out our top tips and guidance to help you through the process.
Deciding to make a complaint?
Making a complaint can feel daunting and scary, and you might be wondering whether it's worth the time and effort. However, if you have problems with an National Health Service (NHS) or social care service, you need to resolve this to get the care you need.
Knowing how to make a complaint
Making a complaint can be a daunting task, so knowing who you can complain to and what to do is important.
We have put together information to help with this process.
Independent Health Complaints Advocacy
We understand that you might need support to make a complaint about an NHS Service. In partnership with Luminus, home of Healthwatch Surrey, Surrey Independent Living Charity (SILC) are able to provide free, independent support and assistance to people who live in Surrey.
Advocacy services in Surrey
Advocacy services aim to ensure that if you find it difficult - for any reason - to have your voice heard about a decision that affects you, an advocate can support and represent you.
