Three questions are at the centre of the image: Do you use the NHS App or your GP practice website? Are there reasons you don’t use these? What is your view about AI being used by your GP practice? Surrounding the questions are some graphics: a mobile phone displaying the NHS App; a laptop screen and keyboard; an image representing AI; a GP looking at a computer screen.

Online access to GP services

  • Do you use the NHS App or your GP practice website?
  • Are there reasons you don’t use these?
  • What is your view about AI being used by your GP practice?

We would love to hear your experiences about online access to GP services (using your GP practice website, the NHS App or other online services), if you manage your health care needs with your GP practice using online technology and your views on the use of AI (Artificial Intelligence) within general practice. 

As well as going out to speak to people, we are also running a survey so that we can hear the experiences of as many people as possible.

This can be done online (link below) or please get in touch with our Helpdesk if you need a paper copy, or would prefer to share your experience in your own words.

The survey will close on 1 July 2026.

5 people who complete the survey before 1 July will be selected at random to receive a £10 "One4all" gift card.

Survey - Online access for GP services

Other opportunities to have your say

We’re proud to work with a number of partners across Surrey and to support them as they seek your views. Find out more on the opportunities section of our website. 

Opportunities to get involved