All of our recent reports are listed below in date order (most recent first). They can also be found within the category groupings on the right hand side of this page.

Reports prior to 2021 can still be found on our previous reports page – Reports, papers & work plans – Healthwatch Surrey.

Latest Reports

Enter and View – Shrewsbury Court – December 2021 report


The purpose of our Enter and View visits are to listen to the views and experiences of residents, their carers and relatives and also staff.

Our report brings together what we heard during our visit and any recommendations that we have made. Prior to publishing, the service provider has 10 days to respond to the report, and these responses are then included within the report.

Social care

What we’re hearing about Dental Services – December 2021


We are consistently hearing from people across Surrey who are struggling to access NHS dentistry and are finding that the advice on how to access treatment on is incorrect or not up to date.

This report highlights some of the stories we have heard in 2021.

Access to primary care

Insight Bulletin – November 2021


One of the statutory duties of Healthwatch is to obtain the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known.

This briefing summarises key themes we’ve heard throughout November 2021.

Insight bulletins

How people find advice and support to live well in the early years after dementia diagnosis


Over 16,000 people in Surrey are living with dementia, and this number is expected to rise rapidly in coming years.

The report shines a light on how well people and their carers connect with the support and services designed to help them live well in the years after diagnosis, and how commissioners and providers can support the services that are of most value to the people of Surrey.

Mental health

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