On a dark blue image there are various icons arranged in 2 rows - on the top row an online survey, hands raised in the air and speech bubbles; on the bottom row a happy face, a neutral face and a sad face. To the top left corner and bottom right corner are the Healthwatch Surrey speech marks.

Help redevelop the National Cancer Experience Survey

An opportunity to help test the National Cancer Patient Experience questionnaire and materials for the 2025 survey to ensure it makes sense and is clearly understood by patients completing it.
Opportunities
2 people sat at a table. One is wearing a stethoscope.

Understanding healthcare

The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one. We provide information and advice to the residents of Surrey on how to access healthcare – and to signpost to the relevant parts of the system – to hopefully make things a little clearer.
Advice and Information
2 people going down some steps. The younger person is looking towards the older person, checking they are ok.

Understanding social care

Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice, Healthwatch Surrey are here for you.
Advice and Information
Image of a table - someone is looking at a bottle of pills and writing something on a clipboard. Another person can just be seen to the side, sitting with their hands in their lap.

Understanding GP practices

GP practices are the ‘front door’ to the NHS – this means they are often the first place a person may visit when they have a health care need or are seeking advice regarding a health matter.
Advice and Information
2 ambulance workers putting a stretcher back into an ambulance.

Urgent and emergency care – NHS

Both urgent and emergency care services play an important role in ensuring patients receive the right care, from the right person, at the right time. But knowing exactly what these services do, which one you need and how to use them can be confusing.
Advice and Information
A dentist tending to a patient in a reclined dentist chair.

Dentistry – NHS

Finding an NHS dentist can be challenging, as dental practices do not keep registered patient lists in the same way GP surgeries do. Healthwatch Surrey are here to provide information and signposting to help you understand your options, from finding a local dentist to knowing what to do if you need urgent or community dental care.
Advice and Information
Photo of an eye

Eye health and optometry

It is recommended that everyone should get their eyes tested at least every 2 years. These tests identify if people need glasses but also help to detect any early signs of eye disease.
Advice and Information
A young girl is leaning on a climbing frame in an outside playground. She is smiling at the camera and is wearing glasses.

Sight (eye) tests for children and young people

Information about booking a sight test for a child, what to do if your child is neurodiverse or has additional needs, available financial support and how to provide feedback about the service you receive.
Advice and Information