This report details the responses we received from hospitals following our ‘Waiting for hospital care’ report.
03/10/2022
Involvement of people
This summer we published our report “Waiting for hospital care” and requested responses from each of the 4 main hospitals within Surrey Heartlands. We have now received all 4 responses and have brought these together in this report. This report will also be shared, including to the Healthwatch England library and with Surrey Heartlands Joint Intelligence Group (JIG).
Patients are crying out for regular, proactive, individualised updates or reassurance, however brief. Following our report and the responses, we hope to see more initiatives aimed to meet this need in the future.
| Waiting for Hospital Care - Responses Report (pdf) | Download File (pdf 132.07 KB) |
| Waiting for Hospital Care - Responses Report (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 606.03 KB) |