This report highlights our major impacts throughout our forth quarter of 2024/25 (January to March 2025). The report looks at our impact in relation to:
- Information and signpost
- Delivering our thematic priorities
- Making a difference at system level
- Involving people in health and social care.
02/05/2025
Access to primary care
Information and advice
Mental health
Performance reports
Social care
This quarter:
- 122 People supported through our Helpdesk
- 32 People supported by our Independent Health Complaints Advocacy service
- 24 Community engagement events
- 363 People helped and supported whilst on engagement in the community
- 9 Reports published
- 312 Hours provided by our volunteers
Our report further highlights our impact in relation to:
- Supporting residents through our Helpdesk
- Supporting residents in the community
- Advocacy & complaints
- Social care
- Primary Care
- Mental health
- Local insights impacting national policy (and national insights impacting local policy!)
- Ensuring local compliance with national guidance
- Healthwatch volunteers support new cancer centre
- Ensuring continence information is understandable to its audience
- Investigating what people really think of non emergency patient transport.
We thank everyone who gave their time and shared their experiences with us this quarter.
| Quarterly impact report - January to March 2025 (pdf) | Download File (pdf 1.61 MB) |
| Quarterly impact report - January to March 2025 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 9.82 MB) |
