Insight bulletin - May 2026
Our latest bulletin focusses on:
What we’re hearing from local people:
- Thanks and praise for hospital staff
- General practice appointments: digital access issues
- Lack of information causing unnecessary confusion and concern
- Research update: Men in Mind
- Research update: Living, coping, thriving
Who we are hearing from:
Since our last bulletin 169 people have shared their experiences of health and social care across Surrey.
- 43% of feedback relates to hospitals
- 23% of feedback relates to GP practices.
People have also talked to us about social care, community services, mental health services, dental services and pharmacies.
Opportunities to have your say
- We would love to hear feedback about GP services, particularly relating to digital/online access, recent experiences about hospital visits, appointments or stays, and also oral health in Surrey care homes.
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Our Luminus organisation is also working with Public Health, to support Surrey residents, wherever they are in their smoking journey, to understand the risks of smoking and get free support to quit.
Please read further details about both of these on page 10 of our bulletin.
Insight bulletin downloads
“If you want people, especially older people, to use your new technology you have to make sure they can use it. That it is suitable for them to use. It is difficult enough to talk to a doctor now without further obstacles being put in the way.”
