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How we're making a difference
Find out more about the ways we're helping to improve people's experiences of health and social care services.
Our key projects
Find out more about our current projects and how you can get involved
News and views
AI and the 10 year Health Plan
Does AI (artifical intelligence) live up to its aspirations to help patients better navigate the health…
News
Weight management
What have people been telling Healthwatch England about weight management drugs - want to have your say in…
News
"My daughter and I were pleased to be able to highlight such an important and personal topic that will hopefully make a difference to the way things are done for other families in similar positions."
Latest reports and publication
Sight on equity: Understanding the barriers faced by black and Asian minoritised communities when accessing sight tests - March 2026
This project sought to understand the barriers facing Surrey black…
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People’s experiences of NHS Health Checks - February 2026
As part of our community engagement in quarter 3, we explored…
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Advice and information
Understanding healthcare
The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one.…
Understanding social care
Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice,…
Understanding GP practices
GP practices are the ‘front door’ to the NHS – this means they are often the first place a person may visit when they have a health care need or are…