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How we're making a difference
Find out more about the ways we're helping to improve people's experiences of health and social care services.
News and views
Residents in East Surrey to have a ‘neighbourhood health team’
The Government has announced an investment of £10 million to roll out the nation’s first ‘neighbourhood…
News
Stay up to date with the NEW Surrey Speaks newsletter
We are pleased to bring you our new public newsletter - keeping you informed of our latest work.
News
“We acknowledge to date that the experience for our patients and carers needs work and focus, and the lived experience in this report truly helps develop this work. We have used this report to develop our commitments in response to the experiences highlighted.”
Latest reports and publication
Insight bulletin - September 2025
Our latest Insight bulletin highlights the key themes we’ve been…
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The cost of coping: emotional impact of financial constraints - August 2025
Research from the Kings Fund and Healthwatch England have both looked…
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Advice and information
Understanding healthcare
The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one.…
Understanding social care
Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice,…
Understanding GP practices
GP practices are the ‘front door’ to the NHS – this means they are often the first place a person may visit when they have a health care need or are…