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“We acknowledge to date that the experience for our patients and carers needs work and focus, and the lived experience in this report truly helps develop this work. We have used this report to develop our commitments in response to the experiences highlighted.”
Latest reports and publication
What we’re hearing about accessible information and reasonable adjustments - October 2025
In the past 6 months 42 Surrey residents have talked to us about…
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The digital divide - October 2025
Access to GP services is increasingly through online channels – the…
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Advice and information
Right to Choose - ADHD focus
If you live in England and are an NHS patient you have the right to choose who delivers your care. This includes who can provide your ADHD assessment…
Understanding healthcare
The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one.…
Understanding social care
Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice,…