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Share your views online, or contact us via email, phone, text or WhatsApp. The more people share their ideas, experiences and concerns about health and social care, the more services can understand what works and what doesn't.
How we're making a difference
Find out more about the ways we're helping to improve people's experiences of health and social care services.
News and views
NHS Continuing Healthcare (CHC)
Some recent research by the Nuffield Trust highlights what we have been hearing about NHS CHC funding - that…
News
NHS Health Checks
If you are between 40 and 74 - do you know about NHS Health Checks - would you attend them if invited? A…
News
“We acknowledge to date that the experience for our patients and carers needs work and focus, and the lived experience in this report truly helps develop this work. We have used this report to develop our commitments in response to the experiences highlighted.”
Latest reports and publication
What we’re hearing about accessible information and reasonable adjustments - October 2025
In the past 6 months 42 Surrey residents have talked to us about…
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The digital divide - October 2025
Access to GP services is increasingly through online channels – the…
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Advice and information
Sight (eye) tests for children and young people
Information on this page:
• How do I book a sight test for my child?
• My child is neurodiverse/has additional needs, how do I access a…
• How do I book a sight test for my child?
• My child is neurodiverse/has additional needs, how do I access a…
Understanding healthcare
The range of organisations, services and bodies which form the National Health Service (NHS) can make the health system in England a confusing one.…
Understanding social care
Many people think we help only with issues relating to health, but if you have concerns about social care services and need assistance or advice,…