Insight bulletin- May 2025

Report - 13 May 2025

Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our latest survey about financial concerns and their possible impact for people with long term health conditions. Our engagement schedule for this month is also shared.

This month’s bulletin focusses on:

  • Thanks and praise: GP practices
  • Spotlight on: NHS dentistry
  • GP practices: patients not feeling listened to
  • Hospitals: lack of communication about waiting times causing stress for many.

Since our last bulletin we’ve heard from 118 people across Surrey, via our Helpdesk or during engagement events in the community.

  • 39% of the feedback relates to GP practices
  • 32% of the feedback relates to hospitals
  • The majority of the remaining feedback relates to community, social care and mental health services
  • Of those willing to share their age, 82% were aged over 50.

Downloads

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Insight bulletin- May 2025 (pdf)
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Insight bulletin- May 2025 (word)
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“This coordination between specialist, GP, hospital and pharmacy was efficient, and it made me feel valued and cared for.”

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