Quarterly impact report- July to September 2024
This report highlights our major impacts throughout our second quarter of 2024/25 (July to September 2024). The report looks at how:
Our information and signposting service helps local residents
We deliver on our social care and primary care thematic priorities
We make a difference at a system level
We involve people in health and social care.
This quarter:
- 118 People supported through our Helpdesk
- 32 People supported by our Independent Health Complaints Advocacy service
- 30 Community engagement events
- 815 People helped and supported whilst on engagement in the community
- 11 Reports published
- 288 Hours provided by our volunteers
Our report further highlights our impact in relation to:
- Supporting residents through our Helpdesk and in the community
- Engaging with young people across Surrey
- Advocacy and complaints
- Our self funders project
- Securing a change to the NHS England website
- Ensuring the voice of carers are heard
- Ensuring service users are an integral part of service development
- Cervical screening: at a local and national level
- Our reading panel being a vital sounding board for our system partners
- Adding value to learning disability and autism training.
We thank everyone who gave their time and shared their experiences with us this quarter.
Downloads
File download
Quarterly impact report July to September 2024 (pdf)
Quarterly impact report July to September 2024 (word)
“The reading panel group have been a tremendous help to us with several pieces of work now and provided perspectives that have really helped to shape up final pieces of work in a way and made them digestible and understandable to a wider more diverse audience. They are fantastic!”
