Who can help me plan for my future as an older person- June 2024

Surrey County Council (SCC) approached Healthwatch Surrey to support them with providing some benchmark insight into the journey self-funders (people paying for their own care home accommodation) have taken to arrive in a residential care home setting. It is anticipated that this will help inform the impact of a communication awareness campaign aimed at self-funders in the care market, ensuring that the campaign provides the right information, at the right time and in the right places.
We spoke to future self-funders in community settings and used an online questionnaire. In total we had 97 respondents.
We made the following recommendations:
- Target family members when providing information
- Go back to basics
- Recognise the needs of those requiring the information.
Downloads
My husband and I manage everything between us, but it won't always be that way. But we want to stay in our own home for as long as possible. I feel somewhat confident about making decisions about my future care in a care home. Completing this survey makes me realise I don't know enough about the available alternatives.