Your story can change local health and social care services

Use this form to share your experiences, good or bad about health or social care services in Surrey. Tell us what you like or dislike. The more detail you can give the better we will be able to build up a picture of people’s experience of services.

Your feedback may be shared with those responsible for health and social services in Surrey and may be used in Healthwatch reports and publications to help influence the way services are delivered in the future.

Citizens Advice Woking provide our Helpdesk service. Staff and volunteers enter data into both the Healthwatch White Bear database and the CAB database, Casebook. The latter is hosted by Citizens Advice and held on their servers in the EEA. The Citizen’s Advice Privacy Policy relating to their database can be found at

For more information see our Privacy Notice (found at the bottom of this page).

If your message is about general feedback or you just want to get in touch, please Contact us.

Prefer to speak to someone in person? Then you can contact our Helpdesk on Tel: 0303 303 0023,  SMS: 07952 787533 and  share your experience with one of our Advisers.

Healthwatch Surrey share your experience – easy read

  • Please list the services used. For example, the name of the GP Surgery, hospital, care home and so on.
  • Tell your story here. What was good? What could have been better? How did you feel about your care?
  • Please choose one
  • Please click on the box and choose one option
  • If you give us your email address, we can keep you in touch with any feedback or changes to the services you have commented about, or with any investigations into services we are conducting and that you might like to contribute to. We will not share your email address with anyone else.
    If you would like to receive regular e-bulletins from Healthwatch Surrey, please choose "yes" and make sure you have entered your email address in the box above.
  • e.g. through a friend; a leaflet in my doctor's surgery, an article in the press