In March 2025 the The Palliative and End of Life Care Commission called for evidence from patients, relatives and carers. Healthwatch Surrey champions the voice of local people to shape, improve and get the best from NHS, health and social care services. As such, we were keen to submit evidence to the commission demonstrating the experience of palliative care of Surrey residents.

15/05/2025
By

Our report highlights themes relating to what we have heard:

  • Poor communication to relatives and carers
  • Clarity and compassion
  • Positive experiences – care in the community.

 


The Commission on Palliative and End-of-Life Care – call for evidence (pdf) Download File (pdf 194.88 KB)
The Commission on Palliative (word)and End-of-Life Care – call for evidence Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 959.98 KB)

Nothing went well. Despite repeated questions from the family, the teams caring for my aunt failed to acknowledge where we are at. This meant that she died in the place she least wanted to be.