Insight bulletin – June 2025


Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight our 4 current surveys relating to our priorty areas. Our upcoming engagements are also shared.

10/06/2025
By
Access to primary care Insight bulletins Mental health

This month’s bulletin focusses on:

  • Thanks and praise: care and compassion in hospital
  • GP practices: access a continuing concern
  • Spotlight on: the prison population
  • Spotlight on: ADHD
  • Mental health: dissatisfaction with complaints handling.

Since the start of April 2025 we’ve heard from 136 people across Surrey, via our Helpdesk or during engagement events in the community.

  • 35% of the feedback relates to hospitals
  • 20% of the feedback relates to GP practices
  • The majority of the remaining feedback relates to community, social care and mental health services
  • Of those willing to share their age, 66% were aged over 50.
Insight bulletin - June 2025 (pdf) Download File (pdf 275.67 KB)
Insight bulletin - June 2025 (word) Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 283.56 KB)

“I feel like the diagnosis has helped me understand myself, my difficulties and my strengths. Over the years I have acquired many labels such as stupid, useless, lazy, annoying, etc. ADHD is the most validating label and is helping me undo years of thinking negatively about myself.”

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