Insight bulletin- March 2025
Our latest Insight bulletin highlights the key themes we’ve been hearing about recently from local people. We also highlight that we’ve been shortlisted for a Healthwatch England Impact Award, our quarterly impact report and the opportunity to have your say in 3 surveys we are currently running. Our engagement schedule for this month is also shared.
This month’s bulletin focusses on:
- Thanks and praise: GP practices
- Spotlight on: eye care services
- Spotlight on: social care
- Hospitals: perceived lack of accountability.
Since our last bulletin we’ve heard from 181 people across Surrey, via our Helpdesk or during engagement events in the community.
- 31% of the feedback relates to GP practices.
- 44% of the feedback relates to hospitals
- The majority of the remaining feedback relates to pharmacy, social care and mental health services
- Of those willing to share, 73% were aged over 50
- Of those willing to share, 51% had a long term condition.
Downloads
File download
Insight bulletin- March 2025 (pdf)
Insight bulletin- March 2025 (word)
“My wife was discharged from hospital with a care package which I was told was "self funded" but I have no idea how they know how much money I have. Is this allowed without my permission? And how do I get funding? As far as I’m concerned I only have mine and my wife’s pension and I can’t afford to self fund.”
