Insight bulletin- September 2024
Our latest Insight bulletin highlights the key themes we’ve been hearing about recently, as well as providing information about how we share our insight and our future events.
This month’s bulletin focusses on 5 key areas:
- Thanks and praise
- Lack of signposting and clear communication to patients
- Referral delays impacting patients
- Primary care: access issues
- Extended waiting times.
In this report:
- 37% of the feedback relates to GP practices.
- 32% of the feedback relates to hospitals
- Of those happy to disclose their gender, 56% identified as female.
- Of those willing to share their age, 53% were aged over 50.
- Of those willing to share, 35% had a long term condition.
Downloads
File download
Insight bulletin- September 2024 (pdf)
Insight bulletin- September 2024 (word)
“At no point was I told how large the scar would be and I was very distressed to find that I had a 6.5cm wound. A facial wound, whilst not life threatening, is a really big thing to deal with and at no time was I signposted or given any mental health support. It was a really distressing experience.”
