Front page of the report

Waiting for Hospital Care – Responses Report

25th October 2022

This summer we published our report “Waiting for hospital care” and requested responses from each of the 4 main hospitals within Surrey Heartlands. We have now received all 4 responses and have brought these together in this report. This report will also be shared, including to the Healthwatch England library and with Surrey Heartlands Joint Intelligence Group (JIG).


Patients are crying out for regular, proactive, individualised updates or reassurance, however brief.  Following our report and the responses, we hope to see more initiatives aimed to meet this need in the future.


Read the report on our Reports page.