This report provides insights into local people’s views on, and experiences of health and social care services in Surrey Heath and Farnham. It is based on what people have told us at a series of engagement events in the area, as well as enquiries to our Helpdesk, between June 2024 and December 2024.
11/06/2025
Access to primary care
Mental health
Place reports
Our report focusses on 4 key areas:
- Communication and continuity in GP Services
- Care for people with dementia
- Spotlight on Glenlyn Medical Centre
- Spotlight on: Ashtead Hospital.
As a result of what we were hearing, we also highlighted issues in this report and the outcomes which we would like to see for people:
- Unpaid carers are recognised and supported.
- Patients understand and appreciate that, whilst they don’t have a named doctor, all doctors should have access to their records and they can request to see a specific clinician.
- Clear communication around how to request a specific clinician – and what is and isn’t possible – is provided.
- People living with dementia and their carers feel fully supported at all stages of their condition and treatment journey.
| What we’re hearing about Surrey Downs - February 2025 (pdf) | Download File (pdf 286.76 KB) |
| What we’re hearing about Surrey Downs - February 2025 (word) | Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 1.06 MB) |
