In Surrey around 100,000 people are currently waiting for hospital treatment and this figure is not expected to start falling until 2024. Along with neighbouring local Healthwatch, we developed a questionnaire to hear the experiences of those who are waiting for hospital care.

This report details our key findings and provides insight that will enable services to support those waiting and minimise the harm of long waits.

The second report provides details of the 4 responses we received from the 4 main hospitals in Surrey Heartlands. This report will also be shared, including to the Healthwatch England library and with Surrey Heartlands Joint Intelligence Group (JIG).


Involvement of people

Thematic Priority Report - Waiting for hospital care (pdf) Download File (pdf 657.57 KB)
Responses Report - Waiting for Hospital Care (word) Download File (vnd.openxmlformats-officedocument.wordprocessingml.document 606.03 KB)