To the left of the image is a photo of Robert. To the right of the image on an orange background, are the words, An update on volunteer Robert’s dementia work. Above these words is the Volunteers’ Week logo and below is the Healthwatch Surrey logo.

An update on volunteer Robert’s dementia work

6th June 2024

Robert, one of our volunteers, has been the cornerstone of our work on dementia over the past few years.

In March this year, Healthwatch Surrey were invited to participate in a Care Quality Commission (CQC) workshop as part of the design for their new national strategy on dementia. Robert represented the voices of Surrey residents joining a conversation, along with over 40 other Local Healthwatch to share what we’ve each heard regarding dementia services. This helped determine how the CQC could support the future monitoring and assessment of dementia services and what could be learned from people’s experiences.

Robert and the other Healthwatch representatives recommended that the wide range of insight captured across the Healthwatch network be reviewed and incorporated into the future strategy.

You can read more in our Quarterly impact report – Quarter 4 (January to March 2024).

If you would like to join us as a volunteer, please get in touch with us via our volunteering page.