Citizen Ambassadors


Michael Frean

I wanted to be a CA as I have many years experience working in community engagement for local authorities and housing associations. However I have never really got involved in working with service users of the NHS and this is
something that has always intrigued me. Through my own lived experience I also have an interest in mental health issues so when this role was advertised it seemed a great opportunity to put my experience to good use in another sector.


Non Hill

I have worked as a Research Scientist in neuroscience drug discovery in the Pharmaceutical Industry for 12 years before becoming a full-time Mum. I have since taken on various voluntary roles, including family support and research work with youth charities. Digitally connected health and social care services has the potential to transform patient care and I am passionate about ensuring that we all have a voice in the future of our healthcare.


Diana Riley

My career has been in research and the NHS, locally and nationally to improve the collection and analysis of cancer information to change outcomes. I was integral in establishing the National Cancer Intelligence Network for England. I am passionate about involving those who use or are affected by services, and been involved in ensuring many patient, consumer and community groups are able to influence services for their benefit.

I spent the last 3 years in New Zealand, managing the South Island Cancer Network and was the National Lead for the NZ Cancer Health Informatics Service.

Outside of work I enjoy travelling extensively, playing golf and walking.


Bex Guy

I am a qualified Speech and Language Therapist and worked with pre-school children in the NHS for over 12 years. Then children came along and I devoted my time to their early years. They are now 10, 8 and 5 and keep me busy, as does our goldendoodle puppy! I also work two days a week in a school carrying out behavioural therapy.

Given my career choice I have always been passionate about giving people a voice. This role does exactly that. I believe that letting people feel heard and consequently influencing change can be both a rewarding and a healing experience.