Our involvement of people priority
This year we are particularly interested in people’s experiences of care delivered by Surrey acute hospitals, both in the hospital and the community. We will be out and about across Surrey – please see our events page for more details – and then working with our hospital partners to share feedback and recommendations. You can also tell us your experiences via our online survey: Hospital feedback 2026.
Recent work under this priority
We have been exploring how accessible NHS complaints and feedback mechanisms are for those with additional needs, and what could be done to remove the barriers which exist. Our report combines lived experience with an analysis of GP practice and hospital websites and is being shared with complaints and communications teams at hospital trusts and GP practices across Surrey - Hearing every voice - June 2026.
Reports and bulletins relating to this priority can be found under the Involvement of people category of our reports section on our website.