Hospital Discharge Survey

29th March 2021

Leaving hospital and getting the right support: a survey for Surrey carers

A big worry for carers this past year has been supporting their loved one while they were in hospital – and when they were discharged from hospital too.

Many Surrey carers have reported not being consulted with, or properly informed, when the person they cared for was being discharged.
Surrey NHS hospitals and Surrey County Council are aware of these challenges and are looking to improve the hospital discharge processes, and want to hear from carers in Surrey.

So, Action for Carers, working with Healthwatch Surrey, want to find out about YOUR experiences of hospital discharge since last summer. What’s worked, what were the problems, what could be done differently? The information will then be passed on to the NHS and SCC to help them plan for better future care.

Please complete this survey:


It’s open until 31st May 2021. If you’d prefer a paper copy, we can send you one, just get in touch:
– Action for Carers on 0303 040 1234 option 1
– or email
– or send an SMS to 07592 787 533.

If you would be interested in taking part in a longer, telephone interview, please get in touch using the contact details above. We are particularly looking for very elderly carers to speak to, as well as carer from minority ethnic communities.

There’s a prize draw (£50 voucher) available – which will be given to one randomly selected participant when the survey closes.