Mental health

Improving access to, and involvement in, mental health services

Why Mental Health is one of our priorities

Mental health is a priority for Healthwatch Surrey this year. Local people have told us about their experiences of mental health care from an inpatient’s perspective and together with our Safe Haven “Keeping the Light on” results, this has highlighted the need to find out more from more people about what their discharge journey from inpatient care and then follow up support from community mental health care services was like for them.  Healthwatch Surrey will then be able to form a more detailed picture of what is going well and what needs highlighting to commissioners and mental health providers for improvement.

The work we’re doing on Mental Health

Focus groups

  • In February and March  2018, we will be holding focus groups for adults who have experienced inpatient mental health care in the past two years, and for carers of people who have accessed inpatient mental healthcare. The focus groups will be held in a safe and friendly environment and will take no more than an hour. If you would like to share your story, and become part of this project to feedback to services, Healthwatch Surrey would like to hear from you.  You can contact us if at this stage you would like to express an interest but need to know more.

The Magna Carta School

  • Working with the students to become ‘Healthwatch for the day’ during their well-being week in early March- see our postcard summarising what students told us here: Magna Carta Postcard.
  • In addition to what students told us, we then asked secondary schools in Surrey what they had in place to support students’ emotional and mental well being…

Schools mentioned…

Magna Carta School-

Blenheim School-

Rosebery School-

Warwick School- 

More information about mental health in schools can be found at the bottom of this page.

Safe Havens

Mental Health Providers

  • Speaking with Mental Health Providers on we we’ve heard about local services, particularly around the new Mindsight CAMHS service.

What can I do to help support the campaign?

  • Ask people to share their experiences of mental health issues or services with Healthwatch Surrey.
  • Support mental health awareness initiatives through your own channels – e.g. Time to Change

Information on Mental Health

The Wheel of well-being 

  • The Wheel of Well-being is a handy way to think about some of the things you can do to help you improve your mood, reduce the risk of depression, strengthen your relationships, and even add up to seven years to your life. It’s made up of six easy steps, so why not give them a try and see how they can make a difference to your happiness? Click here to find out more.

First Steps

  • The First Steps service is for anyone aged 18 years or above who is looking to take the first steps to improve mental well-being. Click here to be taken to their website.

Information on Mental Health for Schools

All Surrey maintained and academy schools can access training, funded by Surrey County Council, to support all school staff with their understanding of Core Mental Health Awareness, Attachment and a wider range of more personalised support sessions. This approach in Surrey is the TaMHS Approach (targeted mental health in schools) and is delivered by CAMHS Primary Mental Health Workers (PMHW). Staff can also attend network meetings where they can find out more about specific issues such as Domestic Abuse, Eating Disorders, Gender and Inclusion and Trauma. PMHWs are also able to meet on a termly basis with the school’s Lead for Mental Health and Wellbeing, to discuss any issues they may face in supporting pupils.

The TaMHS Approach in Surrey was evaluated by the Royal Holloway University. The evaluation demonstrated that:

  • 86.8% of participants found the training helpful or very helpful;
  • 100% had an increased awareness of mental health in their day to day work with children and/ or young people;
  • 98% of participants were more confident identifying mental health needs; and
  • 97% were more confident supporting children with mental health needs.

To access TaMHS support contact:

Surrey Schools also have FREE access to the documents PSHE Guidance, Relationships and Sex Education Guidance, Drug Education Guidance and a Secondary Framework for Secondary Schools, these can be found in the PSHE section of