Person Centred Care – Food and Drink

In January, we began a new programme of 20 Enter & View visits to gather the views and experiences of older people in residential care in Surrey, and their relatives, with a view to understanding how the care they receive meets their personal needs.

The visits will have a focus on how mealtimes are conducted in a person-centered way in care homes, giving residents choice, and respecting their values.

Once all of the visits have been completed, we will produce a report with recommendations that amplifies the voice of care home residents and their relatives. Our findings will be shared with commissioners, care providers, the public and CQC, and we will make challenges and seek assurances as needed as a result.

For more information about our statutory powers of Enter & View, please visit our dedicated pages.

Sunrise of Virginia Water

Date: Monday 15th January 2018
Time: 10:00-13:00
Authorised Representatives: Natasha Ward, Mary Probert, Jackie Tapping, Jackie Parry, John Bateson

Grey's Residential Home, Woking

Date: Friday 19th January 2018
Time: 11:00-13:45
Authorised Representatives: Lauren Ter Kuile, Angus Paton, Jackie Parry, Christine Warren

Ashley House, Shalford

Date: Monday 22nd January 2018
Time: 10:00–13:00
Authorised Representatives: Natasha Ward, Jackie Parry, Christine Warren, Gareth Jones

Upalong Residential Home, Camberley

Date: Tuesday 23rd January 2018, Time: 10:00-14:00
Authorised Representatives: Gareth Jones, Sarah Wood

Bridge House Care Home, Godalming

Date: Wednesday 24th January 2018
Time: 10:00-14:00
Authorised Representatives: Hannah Webb, Jackie Parry, Sam Botsford, Sarah Wood

The Grange Nursing Home, Addlestone

Date: Thursday 25th January 2018, Time: 10:00-14:00
Authorised Representatives: Mary Probert, Jackie Tapping, Natasha Ward

Anchorstone Nursing Home, Farnham

Date: Tuesday 30th January 2018
Time: 10:00-14:00
Authorised Representatives: Natasha Ward, Gareth Jones, Jackie Parry

Cedar Lodge, Frimley Green

Date: Wednesday 31st January 2018
Time: 10:00-14:00
Authorised Representatives: Mary Probert, Matthew Parris, Christine
Warren, Hannah Webb

Ridgway Court, Farnham

Date: Thursday 1st February 2018
Time: 10:00-14:00
Authorised Representatives: Sarah Wood, Angus Paton, Mary Probert

Queen Elizabeth Park, Guildford

Date: Friday 2nd February 2018
Time: 10:00-14:00
Authorised Representatives:
Natasha Ward, Jacquie pond, Hannah Webb, Angus Paton, Gareth Jones

Heath Lodge, Weybridge

Date: Monday 5th February 2018
Time: 10:00-14:00
Authorised Representatives: Lauren Ter Kuile, John Bateson, Mary Probert, Jane Owens

Tadworth Grove, nr Epsom

Date: Tuesday 6th February 2018
Time: 10:00-14:00
Authorised Representatives: Natasha Ward, John Bateson, Jane Owens, Gareth Jones, Jackie Tapping

Collingwood Grange, Camberley

Date: Thursday 8th February 2018 Time: 10:00-14:00
Authorised Representatives: Matthew Parris, Jackie Parry, Mary Probert, John Bateson, Gareth Jones

Worplesdon View, Guildford

Date: Friday 9th February 2018
Time: 10:00-14:00
Authorised Representatives: Natasha Ward, John Bateson, Christine Warren, Hannah Webb, Angus Paton

Cherry Lodge, Caterham

Date: Monday 19th February 2018 Time: 10:00-13:00
Authorised Representatives:
Mary Probert, Jane Owens, Jacquie Pond

Pinehurst, Dorking

Date: Tuesday 20th February 2018 Time: 10:45-13:30
Authorised Representatives:
Sarah Wood, Jackie Tapping, Gareth Jones

Elizabeth Court, Caterham

Date: Wednesday 21st February 2018
Time:10:30-14:00
Authorised Representatives:
Natasha Ward, Sarah Wood, Gareth Jones, Jane Owens

Downsvale, Dorking

Date: Thursday 22nd February 2018
Time: 10:00-14:00
Authorised Representatives:
Angus Paton, Jackie Tapping,
Lauren ter Kuile

Silvermere, Cobham

Date: Monday 26th February 2018
Time: 10:00-14:00
Authorised Representatives:
Natasha Ward, Jackie Parry, Christine Warren, Jane Owens, Gareth Jones

Ashbourne, Aldershot

Date: Friday 09th March 2018
Time: 11:20-14:00
Authorised Representatives:
Natasha Ward, Angus Paton