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Event 29th March: Your help needed to help shape future of hospital discharge and transfers in Surrey

Local residents who have recently been discharged from hospital are being asked to share their experience at the launch of a new health project on Thursday, March 29.

Kent Surrey Sussex Patient Safety Collaborative (KSS PSC) is leading the project, which is looking at how to improve the hospital discharge and transfer process.

The project is running across the Surrey Heartlands area – defined as central and western parts of Surrey.

KSS PSC is keen to hear from anyone aged 75 and over, with a long term condition, who has been discharged and/or transferred from hospital in the last year.

Emma Cox, Improvement Manager at KSS PSC, said the organisation often hears that patients feel unsafe when they are discharged from hospital, or transferred between care settings.

“The impact and burden an unsafe transfer and/or discharge causes to families, patients, carers and the system is significant and in most cases preventable,” she said.

“We want to work with everyone involved in the process, from patients to health and social care providers, ambulance trusts, voluntary sector, charities and local councils, to determine what the issues are, and look at ways of solving them.”

The year-long project is being launched on Wednesday March 29 at The Hilton Hotel, Cobham. At the event, which will run from 9am to 4pm, patients will be able to share their experience of being discharged and transferred, work alongside health and social care teams to identify solutions and find out more about the project and how they could get involved.

The event runs from 9am to 4pm and KSS PSC will cover all travel costs, and can arrange transport for those who need it. Refreshments and lunch will be provided.

  • For more information or to register your attendance, contact Emma Cox on 07584 703726 or email her at emma.cox17@nhs.net

Downloads

 Surrey Heartlands Discharge event launch Letter PDF (149 KB)