Our news


Care homes need to do more to ensure residents get real choice at mealtimes

Healthwatch Surrey is calling on care homes to improve experiences of mealtimes by providing real choice and better opportunities for residents and families to give feedback, after it found that some residents were reluctant to…


We’ve moved offices, thanks to AnyVan Magic Moves!

Last Thursday saw the first office move for the Healthwatch Surrey team in 4 years and boy have we acquired “stuff”. Its great stuff, very useful stuff, but stuff that there was no chance that…


Hospital Discharge Checklist

Checklist set to help Surrey patients leave hospital feeling safe and supported A new comprehensive ‘discharge checklist’ has been launched to help patients, their families and carers plan and prepare for leaving hospital, thanks to…


Patients worried about leaving hospital due to poor communication, report reveals

Surrey patients have told Healthwatch Surrey that a lack of clear information and communication is causing unnecessary worry when leaving hospital. This includes inadequate plans for transport home and relatives not receiving information about changes…


Online GP services offer convenience for Surrey residents this Christmas period

People who use GP online services have told local watchdog Healthwatch Surrey that having online access saves time and helps them easily manage their medication and appointments. Nearly 300 people gave their views and experiences…


Local people with an interest in health services needed for paid Citizen Ambassador roles

Local people with an interest in helping health and care bosses to improve services are being urged to come forward for seven new, part-time, paid roles. Surrey’s health and care watchdog, Healthwatch Surrey, has created…


Healthwatch Surrey escalates concerns about Children and Adolescent Mental Health services (CAMHS)

Concerns about the issues children, parents, carers and guardians are facing in getting timely access to mental health services have been escalated to councillors by the local independent watchdog for health and care. Having already…


Local independent health and care champion chosen to help citizens shape future NHS in Surrey

Local people will have the opportunity to shape the future of the NHS in Surrey thanks to new Citizen Ambassador roles being created by Healthwatch Surrey. The independent watchdog has been selected to recruit seven…


Your concerns: the future of sexual health services in Surrey

Healthwatch Surrey is completely independent of the NHS and Surrey County Council and exists to ensure that the voice of the public is heard in the way NHS and social care services are planned and…


Local health and care watchdog helps more patients to ‘Get Online’

Healthwatch Surrey is teaming up with eight GP practices across the county to help raise awareness of online GP services as part of a national campaign to help more people make the most of the…