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Patients worried about leaving hospital due to poor communication, report reveals

Surrey patients have told Healthwatch Surrey that a lack of clear information and communication is causing unnecessary worry when leaving hospital. This includes inadequate plans for transport home and relatives not receiving information about changes…


Online GP services offer convenience for Surrey residents this Christmas period

People who use GP online services have told local watchdog Healthwatch Surrey that having online access saves time and helps them easily manage their medication and appointments. Nearly 300 people gave their views and experiences…


Local people with an interest in health services needed for paid Citizen Ambassador roles

Local people with an interest in helping health and care bosses to improve services are being urged to come forward for seven new, part-time, paid roles. Surrey’s health and care watchdog, Healthwatch Surrey, has created…


Healthwatch Surrey escalates concerns about Children and Adolescent Mental Health services (CAMHS)

Concerns about the issues children, parents, carers and guardians are facing in getting timely access to mental health services have been escalated to councillors by the local independent watchdog for health and care. Having already…


Local independent health and care champion chosen to help citizens shape future NHS in Surrey

Local people will have the opportunity to shape the future of the NHS in Surrey thanks to new Citizen Ambassador roles being created by Healthwatch Surrey. The independent watchdog has been selected to recruit seven…


Your concerns: the future of sexual health services in Surrey

Healthwatch Surrey is completely independent of the NHS and Surrey County Council and exists to ensure that the voice of the public is heard in the way NHS and social care services are planned and…


Local health and care watchdog helps more patients to ‘Get Online’

Healthwatch Surrey is teaming up with eight GP practices across the county to help raise awareness of online GP services as part of a national campaign to help more people make the most of the…


Independent watchdog arranges opportunities for Surrey residents to influence where new health facility for the sickest people will be built

The local independent watchdog for health and social care has arranged for residents to give their feedback on proposals for which existing hospital site a new purpose-built facility should be built on (Epsom Hospital, St…


Life in a care home in Surrey, what’s it really like?

New study compiles the views and experiences of those who live, visit and work in care homes across England. Wide variation revealed, with great care contrasting with homes failing to get the basics right for…


Grants of up to £1,000 available for local people to improve wellbeing in their community

Healthwatch Surrey is launching their Community Cash Fund for 2017/8 to help individuals and small groups undertake projects to boost the wellbeing for people in Surrey. Last year, the fund supported ten projects including “Come…