Our news


Citizen Ambassador Blog – Are carers putting their own care on hold?

Teresa Lane, Citizen Ambassador – Cardiovascular Disease Prevention Programme I was reading recently that 12% of the UK’s population provided some form of unpaid care last year and that unpaid carers save British taxpayers £139…


Citizen Ambassadors – the first 12 months

It is now 12 months since Healthwatch Surrey recruited seven Citizen Ambassadors (CAs) with the express purpose of playing “a full and active part” in the “transformation programme in health and social care”.  In practice…


Digital information flow vital for better delivery of health and social care

My name is Lawrence Nichols and I am the Citizen Ambassador working with the Surrey Heartlands Digital programme.  My previous working life has been spent in IT providing financial services, and so when I started…


Award-winning mental health drama ‘Antelope’ released online

The award-winning ‘Antelope’ was based on writer/director Ben Grace’s experiences of mental health and stigmas surrounding a mental health diagnosis after being sectioned at Antelope House, a PICU (Psychiatric Intensive Care Unit) in Southampton. Ben…


My experience helping people speak up about health and social care

Surrey Heartlands Health and Care Partnership has been working with Healthwatch Surrey to create a programme of Citizen Ambassadors as a way to reach out to more people in the community. The NHS in Surrey,…


Faster improvements needed at Abraham Cowley Unit

There are serious problems with how the NHS in Surrey treats people with serious mental illness, a problem lacking public scrutiny, according to Healthwatch Surrey.   During a visit to a mental health hospital in…


Healthwatch Surrey comments on Hospital Discharge story for local media

A lack of NHS and social care in the community is the most common cause of people having to stay in hospital longer than they need to. It’s a problem that contributed to over 1,000…


Citizen Ambassador blogs – Out of Hospital

My name is Martin Edge; I have been a Citizen Ambassador for Healthwatch Surrey since the beginning of 2018. I have responsibility for Out of Hospital Care which encompasses Primary, Urgent and Emergency care. This…


Surrey patients not effectively involved in plans to change HIV and sexual health services by Surrey County Council and NHS England

Politicians at Surrey County Council have heard today how commissioners of recent changes to sexual health services in the county failed to effectively involve patients. The report from the Sexual Health Services Task Group was…


Healthwatch celebrates #NHS70 by recognising the doctors, nurses and care staff who go the extra mile

In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards…