Local health and social care news


Healthwatch celebrates #NHS70 by recognising the doctors, nurses and care staff who go the extra mile

In the run up to the 70th anniversary of the NHS, we are joining in the celebrations with the launch of a new award to recognise the outstanding contributions of health and care staff towards…


Around half of Surrey patients not involved in their mental health care plan

The local independent watchdog for health and care has found around half of those using mental health services in Surrey or their carers have not been involved in planning their mental health care, despite this…


Substance misuse consultation feedback

Over the last few months, Surrey County Council have been consulting on proposed changes to substance misuse services in the county. To find out more click here The consultation closed on 20 May: the public…


Citizen Ambassador Blogs – Women and Children’s

I’m Lucy Browne, and I am the Citizen Ambassador for women and children’s services in Surrey Heartlands. My role is to listen to the experiences and views of local women and their families about the…


Find out about the Surrey Care Record

The Surrey Care Record will be launched on Wednesday 29 August 2018. In the weeks that follow, this will give selected health and social care professionals shared access to people’s medical records in order to…


Care homes need to do more to ensure residents get real choice at mealtimes

Healthwatch Surrey is calling on care homes to improve experiences of mealtimes by providing real choice and better opportunities for residents and families to give feedback, after it found that some residents were reluctant to…


New 24/7 pregnancy advice line launched for Surrey Heartlands

From 8am on Monday 9 April 2018, a designated telephone advice and triage line will be available for pregnant women to access advice and support from a midwife 24 hours day, 7 days a week….


Weybridge site update

Since the Weybridge Hospital fire in July 2017, North West Surrey CCG has been focussing resources on ensuring continuation of the majority of services that were provided on this site. North West Surrey CCG wrote…


Hospital Discharge Checklist

Checklist set to help Surrey patients leave hospital feeling safe and supported A new comprehensive ‘discharge checklist’ has been launched to help patients, their families and carers plan and prepare for leaving hospital, thanks to…


Surrey Council Council launch new online checklists to help people find out if they could be entitled to extra support

Is someone you know struggling? See if they are eligible for extra support Does your mum or dad seem to be struggling at home? It could be time to find out if they can get…