Care homes

Amplifying the voice of care home residents

How are activities provided in care homes?

Healthwatch Surrey have published a report looking at how care homes in Surrey provide activities for care home residents, which you can download below.

Volunteers visited 25 care homes to speak to residents about what it is like to live in care home, how often their individual wishes and needs are taken into account on a daily basis.

While there was evidence of a rich mix of experiences and activities which were valued by residents, these were not available to everyone. As a result of what we have found, Healthwatch Surrey has identified a number of specific recommendations for Surrey County Council, care home providers, the Care Quality Commission and the organisation responsible for developing national standards for the adult social care sector, Skills for Care.

Impact Report: ‘My Way, Every Day’

Further to ‘My Way, Every Day’ Healthwatch Surrey have published an Impact Report containing reactions from commissioners and providers who responded to the report. You can download this by clicking below.

If you are interested in reading the provider responses to ‘My Way, Every Day’, you can view these below.

We are currently planning a further programme of Enter and View visits to look at the provision in place for person- centred care available to Surrey care home residents. Look out for our findings next year!

Do you or someone you know have an experience about a care home that could make positive changes to residents’ lives? Tell us about your experience here.


My Way Every Day – A look at activities across 25 Care Homes in Surrey PDF (920 KB)

Impact Report: ‘My Way Every Day’ PDF (111 KB)

Provider Responses to ‘My Way, Every Day’