Healthwatch Surrey contributed live and pre-recorded case studies to the recent launch event of the Kent, Surrey and Sussex Academic Health Science Network (KSSAHN) ‘Safe Discharge and Transfers’ project, to help participants reflect on the impact of poor discharge on patients, their families and carers. Healthwatch Surrey volunteer ‘Patient Leaders’ are also involved in the project.
We are in the early stages of developing a project with Epsom Hospital to look at how the new Epsom Community Assessment and Diagnostics Unit (CADU) (designed to reduce hospital admissions of elderly patients) and ‘accelerated discharge’ processes are working.
We will be publishing a summary report based on what we have learned so far about the experiences of local people being discharged from hospital. The content will include:
- Feedback gathered through a joint survey with Healthwatch WAM on hospital discharge from Frimley Health FT.
- Issues identified from our report to the Surrey Safeguarding Board on leaving hospital.
- Wider research/learning from ‘the system’.